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What We Do 

Energy and Utility Consulting & Advisory

Our core competency is business readiness – ensuring that our client's people, processes, and systems are well-prepared to adopt the change we help to implement. We do so by managing projects, designing and improving business processes, training users, solution testing, and implementing powerful change management initiatives.

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Our team of consultants and highly experienced subject matter experts use their knowledge, skills, and experience to develop the highest-quality and cost-effective approaches. 

Business Meeting
How Can We Help Your Organization Get Business Ready?

Organization and People

 

​Our service focuses on Organization and People, covering Succession Planning, Organization Design, Leadership Effectiveness, and Executive Search. We prepare for leadership transitions, optimize structure, and enhance leadership capabilities. Our Executive Search services identify and recruit top talent to drive your organization forward and ensure sustained success.

Service Name

Advisory

 

​An Assessment helps determine if a system or process meets organizational needs or is outdated. After gathering background and current state, options are identified and assessed against industry trends and benchmarks. These options could include replacement, upgrade, outsourcing, or retaining the current system/process. The final stage involves recommending an option, along with a roadmap and high-level business case for moving forward.

Transformation

 

Kaihen’s Business Transformation services identify and mitigate vulnerabilities and risks, ensuring support throughout your project to overcome challenges and enhance productivity. Additionally, their implementation services help minimize operational costs, improve customer service, mitigate risks, ensure successful technology implementations, and optimize employee effectiveness in today's challenging environment.

Installing Solar Panels

Our Practice Areas

Customer Experience

A Utility’s Customer Experience is critical to becoming the customers’ trusted energy provider, selling additional products and services, or meeting customer and regulatory expectations.

Asset Management

Our team of subject matter experts can help your organization align your asset management people, processes, and systems to deliver on business objectives and meet regulatory requirements. 

Outage Management

Today’s customers expect more from their utilities. They’re demanding that their utilities inform them of service outages in a timely and efficient manner.

Companies Who Trust Us With Their Business Processes

Kaihen has a strong track record of experience in the energy and utility industry and a deep understanding of the challenges of today’s utilities.

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