Meet Our Leardership Team
We pride ourselves on the value we bring to clients, helping clients anticipate and win in the face of industry change, and the talent of every single person on the Kaihen team.
We accomplish our goals with the guidance and leadership of some of the brightest minds in the Energy consulting business.
Jonathan Minsky is Kaihen’s co-founder and President, with over 15 years of consulting experience in the Energy industry. He has an in-depth understanding of Ontario’s electricity market, and customer operations experience and has strong expertise in business process analysis, change and project management, and testing and training methodologies.
Jonathan began his career with PwC and IBM, where he led initiatives to prepare Hydro Ottawa for market opening and led a system test team during a CIS implementation with Enbridge Gas Distribution. Moving into industry with Direct Energy, Jonathan oversaw a team of business analysts supporting the company’s Group Operations, including Enrolment, Billing, Remittance, Contact Center, and Credit & Collections. He was also the business lead for the outsourcing of the company’s Texas operations functions. In the early 2000s, Jonathan was also a key member of the Ontario Energy Board’s Retail Market Readiness team, developing action plans for key market opening issues.
Senior Management Consultant
With more than 25 years in client delivery, Teresa brings broad and deep project management experience to the Kaihen team. She has worked mainly in the energy and financials industry, most recently at The Region of Durham who won the Best CIS Implementation for mid-sized organizations.
She has a strong client focus and has gained knowledge of CIS, customer service, consumption, billing, payments, collections, customer self-service portal. She also has experience in both on-premise and cloud hosted solutions.
Director of Business Development
Pat leads business development at Kaihen and is responsible for growing the company’s business with utilities across North America.
Pat has more than 20 years of enterprise sales and marketing experience in several global Fortune 500 and start-up organizations (PeopleSoft, Cognos, Xerox) spanning the fields of software sales, marketing, business development, consulting services, and technology product sales. He has held progressively senior roles responsible for revenue growth and driving company’s customer service programs across the North American private and public sector. He also has significant experience in developing and implementing partner and channel sales strategies for software and consulting services.
Pat holds a Bachelor of Commerce in Marketing from the University of Guelph.
HR and Office Manager
Liliana is a Certified Human Resources Professional from the Human Resources Association with more than 15 years' experience. She brings strong analytical skills with a focus on internal and external stakeholders.
Her experience is mainly in the private sector, having worked with RGI International, Nestle Canada, Pernod Ricard Canada. She has also worked with the World Bank in a project in Colombia, as Budget Analyst, in a team tasked with developing support for individuals displaced from home due to violence.
Liliana holds a post-diploma in Human Resources from George Brown College and a Bachelor of Industrial Engineering from Los Andes University in Colombia.
Our Advisory Board
David is the Chair of the Boards of Directors of Toronto Hydro Corp., 407 International Inc., PCI Geomatics Inc. and Makwa Development Corp. He also serves on the Council for Clean and Reliable Energy.
David was a partner in Gowling WLG for over 30 years where he was a member of the Executive Committee and the Board of Trustees and served as Chair of the firm’s Energy and Infrastructure Industry Group.
Over the years, David has been involved in a number of organizations and initiatives in the energy sector having served as Chair of the Ontario Energy Association and of the Energy Transformation Network of Ontario. He also was a member of the Distribution Sector Review Panel of the Ontario Ministry of Energy.
David has also been active in the educational and charitable sectors having served as Chair of Board of the Ontario Centres of innovation and as Vice Chair and Member of the Board of Governors of York University. He is currently Chair of the Board of the Yonge Street Mission and a member of the Board of Theatre Collingwood.
Gordon Fife is Chief Executive Officer of McGuffin Partners, a business strategy and asset management company. He has over 25 years of management experience in a variety of industries.
As Executive Vice-President of Barrick Gold Corporation, he was responsible for the company’s operating strategy, business structure, merger integration and lean manufacturing. Gordon was a principal with PwC in the firm’s strategic change practice, where he worked on business transformations, restructurings, turnarounds, and merger integrations.
Kristi is the current Chief Administrative Officer for the Township of Uxbridge, a leading northern municipality in the Region of Durham.
She comes with more than 20 years of executive leadership in both the private and public sector, including starting a global consultancy at 25 that grew to a multi-million-dollar enterprise, recognized by Microsoft as a top 5% global partner. As former Chief Information Security Officer (CISO) of Ontario Power Generation, Kristi is a globally recognized cyber security expert. She focuses her free time on community service, serving as governor on the Trent University Board, and former chairperson of both the Durham College Board and the College Employers Council Boards. She has been recognized by Women of Influence as one of Canada’s leading women driving equality, diversity, and inclusion nationally and internationally.
Ralph joined the leadership team for Kaihen in May 2010 until Dec 2021 as a Director/Advisor. He launched the firm’s Customer Information System (CIS) Service Offering and managed strategic partnerships and key client accounts.
Ralph has served on the Kaihen Advisory Board since 2009. As a 50-year consulting veteran, Ralph has performed management and Industry Practice leadership in the management consulting and systems integration services business. Specializing in the Energy & Utilities (E&U) industry over the past three decades, he was the lead partner of the Canadian E&U practice at both PwC and IBM. He has performed the project management advisory role on major CIS transformational initiatives for utility clients with a focus on the provision of system and business processes that delivered successful business results and user adoption readiness.
Robert Huggard is the President of Lindaura Consulting, a management consulting practice in the energy and services industry.
Robert’s prior experience includes directing the Ontario Energy Association as President and CEO (2014 – 2016), leading Direct Energy as President of Home and Business Services from 2008 to 2009, as President of Canadian Operations from 2005 to 2007 and as Executive Vice President from 2002 to 2005.
Robert was an Independent Director with Crius Energy Trust and Guelph Hydro Electricity Systems Inc., as well he served on the Board of non-profit organization ProAction Cops & Kids. Additionally, he was Chairman and director of SCITI TR Limited and the Trustee of SCITI Total Return Trust from May 2006 to May 2011, and was the CEO of the Administrative Agent of The Consumers’ Waterheater Income Fund from 2002 to 2006.