About the Role
Our boutique consulting firm requires Oracle CC&B business analyst consultants to join our growing practice. Oracle CC&B is one of the top Customer Information Systems (CIS) in the Utility marketplace. Kaihen has participated in several CC&B projects and we expect to be involved in several more in the years ahead. Normally we contract directly with the Utility client to provide client-side services, but we also partner with a Systems Integrator (SI) for implementation services. Kaihen focuses on Business Readiness services as described below.
Requirements
Oracle CC&B, C2M and/or CCS experience (2+ years) in North America
Prior consulting experience, preferably with a large consulting firm
Utility sector experience, especially a base understanding of meter-to-cash functionality
Customer information system implementation experience
Experience as an Oracle CC&B Training Analyst, including:
Developing job aids and other related training materials
Preparing for user training delivery
Conducting train-the-trainer sessions
Experience as an Oracle CC&B Testing Analyst, including:
Developing system testing and user acceptance testing test cases
Preparation activities related to testing
Executing and supporting system and user acceptance testing
Experience with testing tools, such as HLM, is an asset
Additionally, experience delivering Business Readiness services such as:
Business & technical requirements definition
Functional design documentation (FDD)
Business process design and mapping
Excellent written and verbal skills
Conscientious, collaborative working style
Bachelor’s degree in relevant field
Oracle CC&B, C2M or CCS accreditations
About the Company
Competitive compensation plan
Independence and accountability
Optimal work-life balance
Development opportunities
Strong company ethics
At Kaihen we are committed to a diverse, equitable and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. So, we encourage everyone to apply for this job, no matter what age, colour, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, etc.
Also, if you require any accommodations, please contact us @ careers@kaihen.ca or 416-785-1748.