Kaihen in the News

Toronto (March 24, 2021) – Kaihen is excited to release its second whitepaper in the CIS Series by providing additional insights on the CIS (Customer Information System) marketplace via published whitepapers, webcasts, social media, and conference participation. Our second whitepaper focuses on the CIS Cloud Decision factors that utilities should assess when deciding if they …

Toronto (October 9, 2020) – Kaihen hosted its first ever CIS Series Webinar for utilities that are considering going down the CIS replacement path, have already begun the journey or have completed their projects and are now looking back at it.  This inaugural webinar addressed specific CIS Procurement Options and the key takeaways that were discussed …

Toronto (August 18, 2020) – Kaihen is excited to announce that starting today, we will be providing additional insights on the CIS(Customer Information System) marketplace via published whitepapers, webcasts, social media, and conference participation. Please see our new CIS (Customer Information System) Series webpage. Our first whitepaper of the series focuses on essential considerations for …

Toronto (April 24, 2020) – Kaihen is proud to announce that our client, the Regional Municipality of Durham (Region of Durham), was recently recognized by CS Week for the Best Customer Information System (CIS) Implementation (Mid-Size). The award salutes major implementations of customer information systems based on budget and schedule adherence, operational efficiency after go-live, …

Kaihen, a leading provider of business readiness consulting services, is proud to announce its participation in the Leadership Accord on Gender Diversity in the Canadian Electricity Industry (“the Accord”). In signing the Accord, Kaihen joins a growing list of industry leaders committed to ensuring fair hiring practices, training, and mentorship opportunities for women seeking to …

Kaihen is proud to celebrate its ten year anniversary as a leading provider of business readiness services for the energy sector. Kaihen has achieved a decade of innovation and steady growth helping organizations prepare for the fundamental business changes that improve operations and customer service . The company commemorated the occasion with a celebration at …

Kaihen is excited to announce the realignment of its Business Readiness Services that it delivers to electric, water & gas utilities, home services companies, energy retailers and municipalities. Kaihen’s new service offerings now revolve around five key business functions for its clients’ businesses: Customer Operations, Smart Metering, Outage Management, Utility Data & Analytics, and Asset …