Help us get business ready

Oracle CC&B Business Analyst

Date Posted: 06/08/2022

Primary Location: Toronto, ON, CA (Open to Elsewhere in Canada)

Position Type: Contractor or Permanent Full Time

Closing Date: July 1, 2022

Job Summary

Our boutique consulting firm requires Oracle CC&B business analyst consultants to join our growing practice. Oracle CC&B is one of the top Customer Information Systems (CIS) in the Utility marketplace. Kaihen has participated in several CC&B projects and we expect to be involved in several more in the years ahead. Normally we contract directly with the Utility client to provide client-side services, but we also partner with a Systems Integrator (SI) for implementation services. Kaihen focuses on Business Readiness services as described below.

Qualifications and Education Requirements

• Oracle CC&B, C2M and/or CCS experience (2+ years) in North America
• Prior consulting experience, preferably with a large consulting firm
• Utility sector experience, especially a base understanding of meter-to-cash functionality
• Customer information system implementation experience
• Experience as an Oracle CC&B Training Analyst, including:
  • Developing job aids and other related training materials
  • Preparing for user training delivery
  • Conducting train-the-trainer sessions
• Experience as an Oracle CC&B Testing Analyst, including:
  • Developing system testing and user acceptance testing test cases
  • Preparation activities related to testing
  • Executing and supporting system and user acceptance testing
  • Experience with testing tools, such as HLM, is an asset
• Additionally, experience delivering Business Readiness services such as:
  • Business & technical requirements definition
  • Functional design documentation (FDD)
  • Business process design and mapping
• Excellent written and verbal skills
• Conscientious, collaborative working style
• Bachelor’s degree in relevant field
• Oracle CC&B, C2M or CCS accreditations

Why Work for Kaihen?

• Competitive compensation plan
• Independence and accountability
• Optimal work-life balance
• Development opportunities
• Strong company ethics

Interested parties are invited to apply for this job advertisement by sending your resume and cover letter to careers@kaihen.ca.

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